
FAQ
We welcome swimmers from 3 months onwards. Our Parent & Child sessions (ages 3 months–3 years) are parent-accompanied lessons focused on gentle water confidence and bonding. From 3 years+, children can join our 1-to-1 programmes, where they’ll progress through each stage at their own pace with individual attention.
All bookings are managed securely through Soak.ly, our online booking system. Payments are required in advance to confirm your slot, and you’ll receive a booking confirmation once payment has been made. You can also use Soak.ly to manage your sessions, register absences, and book taster lessons quickly and easily.
Safety and cleanliness are top priorities at SplashNSwim. All our pools are privately maintained, regularly tested, and cleaned to the highest standards. Our instructors hold up-to-date first aid and lifesaving certifications, and we maintain strict hygiene practices before, during, and after lessons to ensure every swimmer’s wellbeing.
